Story time. This is for anyone who has ever had to deal with customs.
One of our lovely customers, Georgia, bought and created a bespoke typographic print from us. A surprise gift for her boyfriend; for his 30th birthday. The boyfriend (who we shall call Poor Boyfriend) lives in Beirut.
Georgia did tell Poor Boyfriend to expect a UPS delivery to his office. Of course he had no idea what the delivery was.
A few days later Poor Boyfriend gets a call from UPS. They can’t deliver the box. It’s being held by customs. He’ll need to go to the aiport to collect it himself.
A minor hassle perhaps. The good natured Poor Boyfriend asks if they know what the gift is. Well you would, wouldn’t you?
He’s told it’s a piece of art by Coulson. Now we like to think the whole world has heard about us, but of course they haven’t. And UPS had missed off the crucial Macleod part. So Poor Boyfriend was a bit clueless.
So, before setting off to the airport, he did a quick Google search for images by Coulson. And up pops Peter Coulson Photography. He’s an Australian photographer, based in Melbourne. Mainly fashion and glamour shots. Some of it is rather raunchy. Pretty controversial stuff to hang on your wall in the liberal west. But Poor Boyfriend is living in Lebanon.
Poor Boyfriend stumbles across a couple of shots that start to make him sweat. And not in a good way. One in particular stood out. A heavily pregnant naked woman wearing a face veil, high heels, and holding a machine gun. Another naked woman is wearing a KKK hood burning a cross. Gulp!
Poor Boyfriend is scared. Surely Georgia wouldn’t send him something that could get him arrested? Think you’d be sweating at this point too, wouldn’t you?
We’re guessing that the trip to the airport was not particularly pleasant.
Massive relief to find the gift is just a harmless bespoke Coulson Macleod print.
But the pain doesn’t end there.
Poor Boyfriend is then told there is a problem with the invoice value. Apparently the value of the print is incorrect. Despite the fact that we put the value on the invoice. You would assume that the company sending the item knows the value of its own products? But no. This is customs; Beirut style. Poor Boyfriend’s print is now valued at $2,000. Not the £249 we’d put down. He’s then told he’ll have to pay import duty. There is a long and heated exchange. And after paying off several custom officials and wasting over half a day Poor Boyfriend is released.
Poor Boyfriend gets home. He rings Georgia.
But you know what?
Despite fearing for his freedom. His sanity. The hassle. And the huge amount of money to corrupt officials. Poor Boyfriend is blown away with his gift!
And so are his mates.
And so is Georgia when she goes to visit him. “I couldn’t believe how spectacular it was. The photographs on your website really don’t do it any justice.”

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